SHIPPING POLICY

Shipping Policy: Last Updated: 20 February 2024


Thank you for choosing Pakharooo! We are excited to provide you with high-quality clothing and exceptional service. This Shipping Policy outlines the terms and conditions of our shipping process to ensure a seamless shopping experience for you.


PROCESSING TIME:

  1. Orders are typically processed within 2 business days from the date of purchase.
  2. During peak seasons, customized orders or sales events, processing times may be extended. We appreciate your understanding and patience during such periods.

SHIPPING METHODS AND DELIVERY TIMES:

  1. We offer several shipping options for domestic and international customers.
  2. Standard Shipping: Estimated delivery within 5 to 6 business days.
  3. Expedited Shipping: Estimated delivery within 2 business days.
  4. International Shipping: Delivery times vary depending on the destination country. Estimated delivery within 10 to 14 business days.

SHIPPING COSTS:

  1. Shipping costs are calculated based on the shipping method selected, the destination, and the total weight of the order.
  2. Customers can view the shipping cost during the checkout process before finalizing the purchase.

ORDER TRACKING:

  1. Once your order has been shipped, customers will receive a tracking ID and shipping confirmation via the provided mobile number or email address.
  2. you will receive a shipping confirmation email containing a tracking number and a link to track the progress of your shipment.
  3. Please note that tracking information may take some time to update after your order has been shipped.

ADDRESS ACCURACY:

  1. Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders that are shipped to incorrect or incomplete addresses provided by the customer.
  2. If you realize there is an error in your shipping address, please contact our customer support team as soon as possible to request a correction. We will do our best to assist you, but changes may not be possible after the order has been processed.

INTERNATIONAL ORDERS:

  1. International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
  2. We are not responsible for delays caused by customs processing.

LOST OR STOLEN PACKAGES:

In the unfortunate event that your package is lost or stolen, please contact our customer support team. We will work with the shipping carrier to initiate an investigation and resolve the issue as promptly as possible.


ORDER MODIFICATIONS AND CANCELLATIONS:

  1. Changes to orders, including shipping addresses or items, may be possible if requested before the order has been processed. Please contact our customer support team for assistance.
  2. Order cancellations may be accepted if requested before the order has been processed. Once an order has been shipped, it cannot be canceled.

SHIPPING RESTRICTIONS:

We currently do not ship to certain countries or regions due to legal restrictions or logistical limitations. Please refer to our website for a list of restricted destinations.


Please note that this Shipping Policy is subject to change without prior notice. Any updates will be reflected on our website. If you have any questions or concerns about our shipping process, please don't hesitate to contact our customer support team at seller.pakharu@gmail.com